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Coffee businesses are underestimating how much trust now comes from small creator communities

T
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bringing this up because the discussion is getting louder in my market.

Coffee businesses are underestimating how much trust now comes from small creator communities

maybe it becomes real long-term value, maybe it is another wave that looks stronger online than in operations. right now i see both. the attractive part is visible fast. the maintenance part shows later.

for people who have already lived with it for a while, what made you keep going or step back?
10 Replies
L
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from outside it looked strong. inside the business it needed more follow-up than we guessed.
N
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i think timing is a big part. same idea can be smart six months later and messy right now.
Z
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first-week excitement can lie. repeat behavior is the only part i trust now.
A
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we got better results after shrinking the scope. once it touched too many channels, quality dropped.
S
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first-week excitement can lie. repeat behavior is the only part i trust now.
H
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the stronger version of this usually has tighter operations behind it. weak operations make it look fake fast.
S
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this is the part many teams hide because it sounds less exciting than the launch side.
T
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for us the idea was not the problem. the explanation to staff and customer took more work than expected.
N
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first-week excitement can lie. repeat behavior is the only part i trust now.
S
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from Indonesia side, customer response can be good, but staff explanation must be simple. if too complicated, conversion go down.

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