Privacy Policy
This Privacy Policy ("Privacy Policy") describes how Clorofile ("Clorofile", "we", "us", or the "Data Controller") collects, uses, stores, protects, and discloses your personal information in connection with your use of Clorofile's services.
By accessing, registering for, or using the Clorofile Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
1. SCOPE OF THIS PRIVACY POLICY
This Privacy Policy governs:
the types of information collected when you:
- access the Clorofile website at www.clorofile.com (the "Website");
- use Clorofile applications available through application marketplaces (the "Applications"); and/or
- use Clorofile products or services (collectively, the "Services");
- the purposes and methods of processing such information; and
- the parties that may receive or access such information.
This Privacy Policy applies to information collected:
- through the Website or Applications;
- through email communications between you and Clorofile; and
- through mobile or desktop applications downloaded or used in connection with the Services.
By accessing or using the Website, Applications, or Services, or by submitting information to Clorofile electronically or in physical form, you provide your valid and informed consent to the collection, use, storage, and disclosure of information in accordance with this Privacy Policy.
The Website may contain links to third-party websites. Clorofile is not responsible for the privacy practices or data protection policies of such third parties. Any information you provide to third-party websites is governed by their respective privacy policies.
2. INTRODUCTION AND CORE PRINCIPLES
Clorofile respects and protects your privacy. Our core principles are as follows:
- we collect personal information only to the extent necessary to provide and improve the Services;
- we do not disclose your personal information except as described in this Privacy Policy or as required by applicable law; and
- we implement reasonable security measures to protect personal information from unauthorized access, use, or disclosure.
3. COLLECTION AND STORAGE OF INFORMATION
3.1 Information You Provide
To use the Services, you are required to register and agree to Clorofile's Terms of Service. During registration or use of the Services, you may be required to provide personal information, including but not limited to:
- full name;
- email address;
- country of residence;
- company name; and
- account password.
You may also voluntarily provide additional information, including information relating to equipment, employee names, suppliers, or other operational data.
If you contact Clorofile via email and provide personal information, such information will be used solely for identification purposes and to respond to your inquiry or request.
3.2 Do Not Track
Clorofile honors Do Not Track ("DNT") signals. Where your browser enables DNT mechanisms, Clorofile will not engage in additional tracking or deploy tracking cookies.
3.3 Cookies
Clorofile may use cookies and similar technologies to automatically collect information. Cookies are used, among other purposes, to:
- maintain user login sessions;
- analyze traffic and usage of the Services;
- identify user preferences; and
- test, optimize, and improve the Services.
You may disable cookies through your browser settings; however, doing so may limit certain features or functionality of the Services.
3.4 Log Data
Clorofile automatically records technical information and user activity, including IP addresses, browser type, operating system, accessed URLs, error messages, access dates and times, and other metadata, for purposes of system analysis, maintenance, troubleshooting, and security enhancement.
3.5 Google Analytics and Google Ads
The Website may use Google Analytics and Google Ads for analytics and marketing purposes. Usage data (including anonymized IP addresses) may be processed and stored by Google on servers located outside Indonesia, including in the United States, in accordance with Google's privacy policies.
3.6 Emails and Contact Forms
Personal information submitted via email or contact forms will be processed only to the extent necessary to respond to your inquiry or request.
4. USE OF INFORMATION
Clorofile uses collected information for the following purposes:
- to provide, operate, and manage the Services;
- to fulfill contractual obligations to you;
- to administer accounts, billing, and payments;
- to improve the quality, functionality, and security of the Services;
- to provide information regarding relevant products or services; and
- to conduct internal analysis, research, and statistical reporting.
Clorofile may use aggregated and/or anonymized data for business analysis and service development purposes without identifying any individual.
5. DISCLOSURE OF INFORMATION TO THIRD PARTIES
Your personal information will be disclosed only under the following circumstances:
- where you have provided explicit consent;
- to Clorofile's affiliates, partners, or related entities;
- to third-party service providers supporting Clorofile's operations;
- in connection with a merger, acquisition, restructuring, or transfer of assets;
- where required by applicable laws, regulations, or court orders; or
- where necessary for law enforcement, security, or protection of Clorofile's and/or users' rights.
6. INFORMATION SECURITY
Clorofile implements reasonable technical and organizational measures to protect personal information, including encryption, access controls, and internal security procedures.
7. CHILDREN'S PRIVACY
The Clorofile Services are not intended for children under the age of 13 (thirteen). Clorofile does not knowingly collect or process personal data of children under this age.
8. YOUR RIGHTS
Subject to applicable laws and regulations, you have the right to:
- access your personal data;
- request correction or updating of your data;
- request deletion or restriction of processing;
- request a copy or export of your data;
- withdraw marketing consent; and
- lodge a complaint with the competent data protection authority in Indonesia.
9. CHANGES TO THIS PRIVACY POLICY
Clorofile reserves the right to amend or update this Privacy Policy from time to time. Material changes will be announced through the Website or other official notices. Continued use of the Services after such changes become effective constitutes your acceptance of the updated Privacy Policy.
10. CONTACT US
If you have any questions, requests, or complaints regarding this Privacy Policy, you may contact us at:
Email: support@clorofile.com