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Baristas need simpler language for new guests who are curious but not hobbyists

M
dua bulan yang lalu
seeing more of this lately and still not sure the market is processing it honestly.

Baristas need simpler language for new guests who are curious but not hobbyists

it sounds good in decks and launch meetings. day-to-day is less tidy. there can be upside, sure, but also extra training, extra explanation, extra admin, extra fatigue. some ideas survive that. some were only attractive from distance.

if you already tried it in real business, what part worked and what part ate more energy than expected?
10 Replies
J
dua bulan yang lalu
this feels market-dependent too. one city treats it like fresh signal, another city barely reacts.
V
dua bulan yang lalu
the stronger version of this usually has tighter operations behind it. weak operations make it look fake fast.
X
dua bulan yang lalu
for us the idea was not the problem. the explanation to staff and customer took more work than expected.
H
dua bulan yang lalu
we got better results after shrinking the scope. once it touched too many channels, quality dropped.
L
dua bulan yang lalu
the metric matters here. if nobody agrees what success looks like, the whole thing becomes vibes and screenshots.
C
dua bulan yang lalu
the stronger version of this usually has tighter operations behind it. weak operations make it look fake fast.
T
dua bulan yang lalu
this feels market-dependent too. one city treats it like fresh signal, another city barely reacts.
W
dua bulan yang lalu
agree. once the workflow gets tired, the nice strategy starts looking expensive.
Z
dua bulan yang lalu
we tried something close to this. good upside was real, but the team energy cost was also real.
B
dua bulan yang lalu
from Indonesia side, customer response can be good, but staff explanation must be simple. if too complicated, conversion go down.

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