Some cafes are overexplaining origin and underexplaining how the drink will taste | Coffee Shop & Retail Forum | Clorofile
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Some cafes are overexplaining origin and underexplaining how the drink will taste

M
dua bulan yang lalu
bringing this up because the discussion is getting louder in my market.

Some cafes are overexplaining origin and underexplaining how the drink will taste

maybe it becomes real long-term value, maybe it is another wave that looks stronger online than in operations. right now i see both. the attractive part is visible fast. the maintenance part shows later.

for people who have already lived with it for a while, what made you keep going or step back?
10 Replies
J
dua bulan yang lalu
we tried something close to this. good upside was real, but the team energy cost was also real.
N
dua bulan yang lalu
first-week excitement can lie. repeat behavior is the only part i trust now.
L
dua bulan yang lalu
customer trust helped more than campaign size on this one. without trust the traffic felt empty.
T
dua bulan yang lalu
customer trust helped more than campaign size on this one. without trust the traffic felt empty.
N
dua bulan yang lalu
i think timing is a big part. same idea can be smart six months later and messy right now.
Z
dua bulan yang lalu
we got better results after shrinking the scope. once it touched too many channels, quality dropped.
L
dua bulan yang lalu
for us the idea was not the problem. the explanation to staff and customer took more work than expected.
W
dua bulan yang lalu
the metric matters here. if nobody agrees what success looks like, the whole thing becomes vibes and screenshots.
L
dua bulan yang lalu
that line about timing feels right. same idea at wrong moment can still be bad business.
B
dua bulan yang lalu
i see many operator excited in beginning, then after some weeks the discipline drop and the idea look weak. maybe system is more important than hype.

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