Some cafes are overexplaining origin and underexplaining how the drink will taste | Coffee Shop & Retail Forum | Clorofile
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Some cafes are overexplaining origin and underexplaining how the drink will taste

M
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bringing this up because the discussion is getting louder in my market.

Some cafes are overexplaining origin and underexplaining how the drink will taste

maybe it becomes real long-term value, maybe it is another wave that looks stronger online than in operations. right now i see both. the attractive part is visible fast. the maintenance part shows later.

for people who have already lived with it for a while, what made you keep going or step back?
10 Replies
J
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we tried something close to this. good upside was real, but the team energy cost was also real.
N
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first-week excitement can lie. repeat behavior is the only part i trust now.
L
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customer trust helped more than campaign size on this one. without trust the traffic felt empty.
T
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customer trust helped more than campaign size on this one. without trust the traffic felt empty.
N
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i think timing is a big part. same idea can be smart six months later and messy right now.
Z
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we got better results after shrinking the scope. once it touched too many channels, quality dropped.
L
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for us the idea was not the problem. the explanation to staff and customer took more work than expected.
W
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the metric matters here. if nobody agrees what success looks like, the whole thing becomes vibes and screenshots.
L
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that line about timing feels right. same idea at wrong moment can still be bad business.
B
tiga bulan yang lalu
i see many operator excited in beginning, then after some weeks the discipline drop and the idea look weak. maybe system is more important than hype.

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