Seating limits feel rude only when the service tone is already wrong | Coffee Shop & Retail Forum | Clorofile
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Seating limits feel rude only when the service tone is already wrong

L
dua bulan yang lalu
bringing this up because the discussion is getting louder in my market.

Seating limits feel rude only when the service tone is already wrong

maybe it becomes real long-term value, maybe it is another wave that looks stronger online than in operations. right now i see both. the attractive part is visible fast. the maintenance part shows later.

for people who have already lived with it for a while, what made you keep going or step back?
10 Replies
P
dua bulan yang lalu
we tried something close to this. good upside was real, but the team energy cost was also real.
K
dua bulan yang lalu
for us the idea was not the problem. the explanation to staff and customer took more work than expected.
L
dua bulan yang lalu
for us the idea was not the problem. the explanation to staff and customer took more work than expected.
Z
dua bulan yang lalu
this feels market-dependent too. one city treats it like fresh signal, another city barely reacts.
N
dua bulan yang lalu
i think timing is a big part. same idea can be smart six months later and messy right now.
L
dua bulan yang lalu
for us the idea was not the problem. the explanation to staff and customer took more work than expected.
H
dua bulan yang lalu
that line about timing feels right. same idea at wrong moment can still be bad business.
D
dua bulan yang lalu
the metric matters here. if nobody agrees what success looks like, the whole thing becomes vibes and screenshots.
J
dua bulan yang lalu
i think timing is a big part. same idea can be smart six months later and messy right now.
Y
dua bulan yang lalu
for me this is not bad trend, just dangerous if business run it before the core workflow is stable enough.

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