Handoff between sales and operations still creates repeated mistakes | Operations & Systems Forum | Clorofile
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Handoff between sales and operations still creates repeated mistakes

W
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My confusion with handoff between sales and operations is that the idea makes sense on paper, but practical execution looks much less clean. The more I ask around, the more I hear opposite conclusions from people who are all experienced. That usually means the answer depends on context more than people admit.

For members here who have worked with handoff between sales and operations, what condition makes it useful and what condition makes it mostly noise?
5 Replies
H
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I disagree a little with people who say handoff between sales and operations is only a small detail. Small detail alone maybe yes, but several small details together can move the cup a lot.
S
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What helped me most was keeping short notes each time. Without notes, discussion about handoff between sales and operations becomes memory battle and not real evaluation.
D
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For handoff between sales and operations, I only trust conclusion after I see same pattern several times. One successful run can be accident. Repetition is what make the lesson useful.
W
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I think the bigger issue is not handoff between sales and operations itself but whether your baseline is stable. If baseline keeps moving, then every experiment around it gives mixed signal.
K
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From my side this helped only on certain coffees, not on every lot. When the coffee is already forgiving, handoff between sales and operations does not change much. On difficult lots the effect is clearer.

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