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Cross-training sounds attractive until nobody protects the learning time

W
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seeing more of this lately and still not sure the market is processing it honestly.

Cross-training sounds attractive until nobody protects the learning time

it sounds good in decks and launch meetings. day-to-day is less tidy. there can be upside, sure, but also extra training, extra explanation, extra admin, extra fatigue. some ideas survive that. some were only attractive from distance.

if you already tried it in real business, what part worked and what part ate more energy than expected?
10 Replies
T
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i think timing is a big part. same idea can be smart six months later and messy right now.
B
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i would not reject it, but many operators start this too early while the core workflow is still shaky.
P
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i would not reject it, but many operators start this too early while the core workflow is still shaky.
P
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yes, repeat behavior tells the truth faster than campaign screenshots.
M
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for us the idea was not the problem. the explanation to staff and customer took more work than expected.
L
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this feels market-dependent too. one city treats it like fresh signal, another city barely reacts.
H
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i would not reject it, but many operators start this too early while the core workflow is still shaky.
S
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i would not reject it, but many operators start this too early while the core workflow is still shaky.
H
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people underestimate the boring maintenance side because the launch side is easier to show online.
Y
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from Indonesia side, customer response can be good, but staff explanation must be simple. if too complicated, conversion go down.

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