Promotions are used to apply discounts directly to the order value at checkout.
Promotion programs can be applied across multiple sales channels, including POS, Portal, Manual Orders, and Pre-Orders.
Discounts may be applied as:
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A percentage (%) of the order value, or
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A fixed discount amount.
Add a New Promotion
Step 1: Access Trade Discount Menu
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Navigate to Omni Sales → Trade Discount from the left sidebar.
Step 2: Open Promotions Tab
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Select the Promotions tab.
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Click the Add button.
Step 3: Configure Promotion Details
On the New Trade Discount page, complete the following fields:
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Promotion Name
Enter a descriptive name for the promotion. -
Start Date – End Date
Define the effective period during which the promotion is valid. -
Customer Scope
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If no specific customer group or individual customer is selected, the promotion will apply to all customers by default.
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Product Scope
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If no specific product group or individual product is selected, the promotion will apply to all products in the store.
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Targeted Promotions
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If specific products or customers are selected, only those products will receive the discount, and only the selected customers will be eligible.
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Discount Format
Select one of the following:-
Percent of Product – Discount is applied as a percentage (%).
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Price – Discount is applied as a fixed amount.
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Sales Channel
Select the applicable channel(s):-
POS
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Portal
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WooCommerce
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Manual
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Pre-Order
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Minimum Order Value
Specify the minimum order amount required for the promotion to be applied.
Examples
Example 1: POS Channel – Percent of Product
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Minimum Order Value: 1,700
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Discount Format: Percent of Product
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Discount: 10%
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If the total POS order value is less than 1,700, the promotion will not be applied.
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If the total POS order value is greater than or equal to 1,700, a 10% discount will be applied to the order value.
Example 2: POS Channel – Price (Fixed Amount)
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Minimum Order Value: 1,700
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Discount Format: Price
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Discount: 50
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If the total POS order value is less than 1,700, the promotion will not be applied.
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If the total POS order value is greater than or equal to 1,700, a fixed discount of 50 will be applied to the order value.
Edit a Promotion
To modify an existing promotion:
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Navigate to Omni Sales → Trade Discount from the left sidebar.
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Select the Promotions tab.
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Choose the promotion to be edited and click Edit.
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Make the necessary changes.
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Click Save to apply the updates.
Delete a Promotion
If a promotion is no longer in use, it can be removed from the system:
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Navigate to Omni Sales → Trade Discount from the left sidebar.
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Select the Promotions tab.
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Choose the promotion to be deleted and click Delete.
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Confirm the deletion in the confirmation pop-up.
The promotion will be permanently deleted from the system.